We are committed to responding to every message we receive. Whether you have a question, a correction to flag, or simply want to get in touch, this page explains how to reach us and what to expect.
How to Reach Us
The most reliable way to contact our team is by email. We monitor our inbox daily and aim to reply within two working days.
- Email: [email protected]
Please include as much detail as possible in your message. Clear, specific enquiries receive faster, more useful responses.
What You Can Contact Us About
We welcome messages on a range of topics, including:
- Factual corrections or updates to content published on this site
- General questions about the information we cover
- Feedback on the usability or accuracy of our pages
- Partnership or editorial enquiries
- Requests to remove or amend specific information
We read every message carefully. If your enquiry falls outside our scope, we will let you know promptly rather than leave you waiting.
What to Include in Your Message
To help us handle your enquiry efficiently, please provide the following where relevant:
- A clear subject line summarising your reason for writing
- The specific page or section your message relates to, if applicable
- Any supporting details, links, or references that add context
- Your preferred name or organisation, if you are writing on behalf of a business
Response Times
We aim to acknowledge all emails within one working day and provide a full response within two working days. During busy periods, this may extend slightly, but we will always follow up.
A Note on Responsible Use
If you are concerned about your own gambling habits or those of someone you know, we encourage you to seek support from a dedicated organisation. Our contact address is not a helpline and cannot provide personal guidance on gambling-related issues.
Thank you for taking the time to get in touch. We value every message and aim to be as helpful and transparent as possible in our replies.